PRIVACY POLICY
NOVA INSURANCE & FINANCIAL GROUP LLC
Last Updated: January 23, 2025
Thank you for choosing to be part of our community at NOVA Insurance & Financial Group LLC (“Company,” “we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://www.novainsurancefinancialgroup.com/ or use any of our services, including insurance, tax preparation, financial consulting, appointments, communications, and customer support. If you do not agree with the terms of this Privacy Policy, please discontinue use of our services.
We collect personal information that you voluntarily provide to us when you request information, schedule appointments, apply for insurance or tax services, communicate with us, or otherwise interact with our Company. This information may include your name, phone number, email address, mailing address, date of birth, identification information as permitted by law, insurance-related information, tax-related information, and any other information necessary to provide our services. You are responsible for ensuring that all personal information you provide is accurate and up to date.
We also automatically collect certain technical information when you visit or interact with our website. This information may include your Internet Protocol (IP) address, browser type, device characteristics, operating system, language preferences, referring URLs, approximate location, and information about how and when you use our website. This information does not directly identify you and is collected to maintain the security and functionality of our website, analyze usage, and improve our services. We may use cookies or similar technologies to enhance user experience and website performance.
We use the personal information we collect to provide, manage, and improve our services; to schedule and confirm appointments; to process insurance, tax, and financial services; to communicate with you regarding your requests; to provide customer support; to send administrative or service-related messages; to comply with legal and regulatory obligations; and to protect against fraud, unauthorized access, or misuse of our services. If you have provided consent, we may also use your information to send marketing or promotional communications. You may opt out of marketing communications at any time.
We do not sell your personal information. We may share your information only when necessary to provide services, comply with applicable laws or legal requests, protect the rights and safety of our Company or others, enforce our agreements, or work with trusted service providers who assist us in operating our business under strict confidentiality obligations. Phone numbers and SMS consent information are not shared with third parties or affiliates for marketing purposes.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law, including tax, insurance, accounting, or regulatory requirements. When personal information is no longer needed, we securely delete or anonymize it where feasible.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of your data, subject to legal limitations. California residents may have additional rights under applicable privacy laws. Requests regarding personal information may be submitted through our website or by contacting us directly.
We may update this Privacy Policy from time to time to remain compliant with applicable laws and business practices. Any updates will be posted on our website and will become effective upon posting.
If you have questions or concerns about this Privacy Policy or our data practices, please contact NOVA Insurance & Financial Group LLC through our website at https://www.novainsurancefinancialgroup.com/.
TERMS & CONDITIONS – SMS COMMUNICATIONS
NOVA INSURANCE & FINANCIAL GROUP LLC
By scheduling an appointment, submitting your phone number through our website, online forms, social media, WhatsApp, or by contacting NOVA Insurance & Financial Group LLC by phone, text message, or other electronic means, you consent to receive SMS messages, phone calls, and electronic communications from NOVA Insurance & Financial Group LLC at the phone number you provided. These communications may include appointment reminders, tax season updates, insurance quotes, policy information, service notifications, follow-ups, and other business-related communications.
Your consent to receive SMS messages is not a condition of purchase. Message frequency may vary depending on your interaction with our services. Message and data rates may apply based on your mobile carrier and service plan.
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. For assistance, you may reply HELP or contact us directly through our website or phone number. Even if you opt out of marketing messages, you may continue to receive transactional, service-related, or legally required communications as permitted by law.
Your phone number and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing purposes. All personal information collected through SMS communications is handled in accordance with our Privacy Policy, available on our website.
NOVA Insurance & Financial Group LLC reserves the right to modify these SMS Terms & Conditions at any time. Any changes will be effective upon posting on our website.
For questions regarding these Terms & Conditions, please contact NOVA Insurance & Financial Group LLC through our website at https://www.novainsurancefinancialgroup.com/